Archives detail: Program messenger: pro
| Unique Product ID | Mnemonic Code | Legacy Mnemonic Code | |
|---|---|---|---|
| Code | OVRM | OVRM | OVRM |
| Unique Product ID |
OVRM Show Current Service |
|---|---|
| Request Type | Update |
| Name | Program messenger: pro |
| Web PEM | $nbsp; |
| CRM | $nbsp; |
| SOW | $nbsp; |
| Technology Tab | $nbsp; |
| Short Definition | Automated email and SMS-based traveler messaging system offering convenient and customizable messages sent directly to travelers based on their flight, rail, hotel and car bookings which helps drive post-ticketing compliance. |
| Specific Client Definition | $nbsp; |
| Client Definition | Automated email and SMS-based traveler messaging system offering convenient and customizable emails sent directly to travelers based on their for flight, rail, hotel and car bookings. Helps drive post-ticketing compliance with client travel policy and delivers travel-related information directly to travelers to manage change and encourage long-term compliant behavior. |
| LoB | Business Travel Commercial |
| Value Type | Product |
| Service Category | Essential |
| Group | Travel Program/ROI/Savings |
| Category Type | Service |
| Local Service | $nbsp; |
| Owner | Cladogenis, Georges Pierre |
| Owner Manager | Carmi, Eilon |
| Published On | 2023-09-29 |
| Internal Note | Helps drive post-ticketing compliance with client travel policy and delivers travel-related information directly to travelers to manage change and encourage long-term compliant behavior. The Program Messenger is used to send automated messages with relevant information about the clients various travel policy and program aspects. This includes providing customers information on preferred supplier use, destination tips, total travel costs or best practices. This is done through custom email notifications to employees for ticketed and pre-ticketed transactions when they fit within the certain parameters The core tier of the Program Messenger gives companies an easy and automatic way to educate and inform travelers, travel arranger and other key stakeholders about various travel policy aspects related to flight, hotel, train and/or rental car bookings. All ticketed data trigger the system to provide automated e-mail messages which help change the traveler behavior over time. |
| Archived On | 2025-08-21 |
| Change Comments |
------- Warburton, Rebecca - 21 Aug 2025 08:51 |
| Documentation | |
|
Program Messenger - Product Summary - Global (English) |